In recent years, methodologies have become a fundamental pillar of any technology project. Of course they are necessary, however, methodology alone does not guarantee success, especially in document management projects and ECM platforms, where daily operations, real workflows and the criticality of the system weigh as much as the theoretical design.
When methodology is not enough
The application of methodologies must always be adapted to the context of the project.
In demanding document management projects, applying standard schemes without taking into account the operational reality is not always effective.
Not all environments are the same. Not all customers start from the same level of maturity. And not all document platforms are used as simple repositories.
In organizations where ECM is critical to the operation, scenarios arise where:
- Specialization outweighs volume:
It is not a matter of deploying large teams, but of having profiles that know the platform, its history and its limits. - Team experience matters more than deployment capability:
The ability to anticipate risks, identify bottlenecks and make informed decisions reduces errors and rework. - The criterion complements – and sometimes prevails over – the methodology:
There are decisions that are not in any manual and that are only taken correctly when the real context of the client is understood.
In these contexts, a more focused approach allows:
- Less layers
Less intermediation, less unnecessary structures and a more direct relationship with the client and its operations.
- Clearer decisions
Well-defined responsibilities, less ambiguity and faster decision making. - An execution adjusted to the client’s reality
Solutions that fit the organization, its time, its resources and its level of technological maturity.
This type of approach does not seek to replace the methodology, but to put it at the service of the project, and not the other way around. It is a conscious choice, not a limitation.
To bet on specialization implies assuming that not all projects need the same degree of standardization, nor the same structure, nor the same service models. It implies understanding that, in certain environments, the quality of the decision is more relevant than the amount of resources deployed.
Because when a documentary platform is critical, what really makes a difference is not following a methodology to the letter, but knowing when to adapt it.
This is the approach we apply at CIM.
